Empfangstheken – Modern, stilvoll und individuell

The reception desk – the first point of contact for the customer

The reception area serves as a central point of contact. Here, visitors are received, greeted, and advised. A reception desk is therefore an essential component in many public institutions, companies, medical practices, and law firms. In this blog post, you will learn how to skillfully showcase and efficiently structure your reception area with a suitable reception desk.

The impression a customer or patient receives upon entering a building is of great importance. A well-maintained and attractively designed entrance area conveys competence and professionalism and can contribute to customers or patients feeling comfortable and welcome. Reception desks and office furniture play a crucial role in this. They are not only functional but also contribute to the overall atmosphere.

What is the purpose of a reception desk?

A reception desk serves several functions. First, it acts as the initial point of contact for visitors and guests. Here, they can ask questions, obtain information, and find their way around. Visitor registration and the issuance of guest passes can also take place here. A reception desk is also an important security feature. In many companies and public institutions, it is necessary to register visitors and control who is in the building. A reception desk makes this process efficient and ensures security. Furthermore, a reception desk can also serve as an information center . Brochures, flyers, and other materials can be displayed here. Digital information screens can also be installed to inform visitors about current news or special offers.

  • First point of contact
  • Guest registration
  • Information Center

A stylish reception desk: The shape

Basic forms of reception counters – straight lines, corner elements or curved counters

Reception counters come in a wide variety of basic shapes: straight lines, corner elements or curved counters.

A reception desk with straight lines has a simple and modern look. This type of reception desk is the most common. It is particularly functional and offers plenty of work surface and storage space. Most often, the reception desk is a continuous unit of furniture that stands freely in the room or is attached to a wall. However, to optimize space and traffic flow, a divided solution, as shown in the image below, can also be more practical.

Reception counters with corner elements are also a popular choice. The corner element allows the reception area to be extended in various directions, making it possible to create very large reception areas with a welcoming atmosphere.

Curved reception counters are another option. They offer a softer, more organic shape than straight or angular counters and can break up the space, creating a more inviting atmosphere. This type of reception counter is particularly suitable for rooms with an organic design concept. One disadvantage of curved reception counters is that they often offer less work surface than straight or angular ones.

Diverse applications of reception counters

Reception desks, thanks to their good functionality and timeless design, can be used almost anywhere. Typical workplaces for receptionists include medical practices and law firms, but also fitness centers, beauty salons, and offices. In public institutions, hotels, and pharmacies, you will usually find very spacious reception desks, as they need to serve a large number of visitors.

A reception desk doesn't need to be very large to fulfill its purpose. A compact reception desk, for example, is perfect for small offices or studios, as it offers an efficient and space-saving way to combine reception, workspace, and storage in a single piece of furniture. The desk can be designed to feature sales shelves or brochure displays at the front and a workspace and storage area at the back. This multifunctional solution can make the reception area both very attractive and highly efficient.

Regarding storage, drawers, shelves, and compartments can be integrated at the rear to accommodate all necessary utensils and work materials. The front displays can be designed to present products and services attractively. At the same time, the reception desk protects your confidential documents from prying eyes.

Reception desk in the entrance area of ​​the doctor's office

Reception desks play a crucial role in medical practices, as they create the first impression patients have of the practice. The reception desk is the first place where patients come into contact with staff and can get their bearings. A well-designed reception desk should be inviting, making patients feel welcome. In medical practices, reception desks should not only be functional but also exude a warm atmosphere to reassure patients in what is often an uncomfortable situation. The choice of colors and the design of the reception desks should be aligned with the image and target audience of the medical practice to create a cohesive and unified impression.

Color

Color is an important factor in the design of reception areas and offices. It can make rooms appear larger or smaller, have a calming or stimulating effect, and influence people's moods. Therefore, it is important to choose colors carefully and to consider the needs and requirements of the specific company or practice.

decor

The decor also plays an important role in the design of reception areas. Pictures, plants, or other decorative elements can help customers or patients feel comfortable and relaxed. However, care should be taken to ensure that the decor does not appear cluttered and that it does not impair the functionality of the reception desks and office furniture.

In summary, reception desks and office furniture have a significant impact on the impression customers or patients receive upon entering a building. The choice of colors, materials, and decor should be carefully coordinated with the overall concept to create an appealing and professional atmosphere.

What should be considered when configuring a reception desk?

When configuring a reception desk, it's important to keep both functionality and aesthetics in mind. Here are some aspects to consider:

  1. Purpose : What functions must the reception desk fulfill? For example, welcoming guests, displaying products, or processing transactions. The desk should be configured to meet the requirements of its purpose.
  2. Size : The size of the reception desk should be adapted to the size of the room and the number of people to be received. A reception desk that is too large or too small can be impractical and complicate the reception process.
  3. Storage space : A reception desk should have sufficient storage space to accommodate all necessary documents, forms, and other materials. This can be provided in the form of drawers, shelves, or cabinets.
  4. Ergonomics : The reception desk should be ergonomically designed to increase the comfort of reception staff and optimize workflows. The height of the desk and chairs should be adjusted to the staff's height.
  5. Technology : Depending on the type of reception area and the industry, technical aspects may also need to be considered. For example, a reception desk can be equipped with a computer, a telephone, or other technical equipment.
  6. Aesthetics : The reception desk should also be aesthetically pleasing and blend into the overall look of the room. The choice of colors, materials, and designs can influence the perception of the brand and the company.

You have the option of customizing reception counters and reception furniture using our online configurator. However, we also offer free personal consultations and will plan a reception counter according to your specifications. We specialize in designing entrance areas with reception counters and furniture and offer extremely fast delivery times in Switzerland.

High-quality designer counter

A high-quality designer counter is typically characterized by a successful combination of aesthetics and functionality. It should also be robust, durable, and easy to clean.

The USM Haller reception desk is a well-known and established solution for reception areas, renowned for its minimalist design and modularity . It consists of metal and glass components and can be expanded or adapted as needed. The Flexcube reception desk is another Swiss alternative offering comparable quality and design.

Reception desks made of wood can be an attractive option for businesses or institutions that want to create a warmer atmosphere. Compared to reception desks made of metal or glass, wood can offer a more natural and organic aesthetic, creating a pleasant ambiance. Furthermore, wooden reception desks can be manufactured in a wide variety of shapes.

Conclusion

A reception desk is an essential piece of equipment in many businesses, public institutions, and other organizations. It serves as a central point of contact for visitors and guests and fulfills a range of functions, from registering visitors to providing information. A well-designed reception desk creates a positive first impression. It can also contribute to a pleasant atmosphere and increase the efficiency of reception staff by providing them with a suitable working environment.